Shipping policy.

At Wild Fox Rituals, we strive to provide a seamless shopping experience for our customers. Below are the details of our shipping policies:

  • We offer a couple of shipping methods to ensure that your order reaches you in the most efficient way possible. We use different carriers depending on the best available rate, these include but are not limited to Canada Post, Purolator, UPS, ICS. Please note Shipping to a P.O. Box is not always possible. If you only have a P.O. Box available, please contact us directly and we will work with you. Available shipping methods include:

    • Standard Shipping: Estimated delivery time of 5 to 10 business days.

    • Expedited Shipping: Estimated delivery time of 2 to 6 business days.

  • *Please note all pricing is in CAD, please use a conversion tool to find what the rate in your currency would be.

    Canada

    • Standard Shipping: Flat rate $15 CAD

    • Expedited Shipping: Flat rate $20 CAD

    United States

    • Standard Shipping: Flat rate $20 CAD

    International

    • Standard Shipping: Flat rate $40 CAD

    The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Wild Fox Rituals has no control over these charges, nor can Wild Fox Rituals predict what they may be.  All taxes and customs charges are the buyers responsibility.

  • We offer free standard shipping on orders over $50 in Canada with code FREESHIP

    We offer free standard shipping on orders over $100 in The USA with code FREESHIPUSA

  • Orders are typically processed within 1 to 2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

  • We are proud to open up International shipping ! Please see shipping rates above.

    Please note that we cannot ship to the following countries:

    North Korea

    Syria

    Iran

    Cuba

    Belarus

    Russia

    Crimea

    Ukraine

    Eritrea

    Somalia

    Libya

  • Once your order has shipped, you will receive a tracking number via email. You can track your order on the carrier’s website using this tracking number. Please note that occasionally carriers will encounter weather delays or other delays that are out of our control. 

  • Wholesale shipping will be quoted on a case by case basis depending on location, order weight and size. We offer free local delivery for wholesale orders over $150. This is limited to Calgary, Okotoks and Chestermere. 

  • Please ensure that your shipping address is accurate before completing your order. We are not responsible for delays or undeliverable shipments due to incorrect address information provided by the customer.

  • If your package is lost or damaged during transit, please contact our customer service team at info@wildfoxrituals.ca. We will work with the carrier to resolve the issue and ensure your order is replaced or refunded.

  • For information about returns and exchanges, please refer to our returns and exchanges policy page.